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Health and cleanliness protocols
Health and cleanliness protocols
Facilities and hygiene
- You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory.
- Protective screens in customer service areas.
- The lifts can only be used by one person at a time or at most by 2 people who share the same room.
- Room keys will be disinfected before handing them over.
- Towels and bed linen are washed at high temperature.
- Sanitiser, gloves and masks available to all guests.
- TV remote control and telephone are sterilised daily in all rooms.
- Open or foot-operated waste bins lined with a bag.
- Vent filters are cleaned regularly.
- Access to rooms from the car park will remain closed to guarantee health and safety measures.
Clients
- They will find hand sanitiser in the common areas.
- Insofar as possible, payments should be done by credit card.
- POS systems will be disinfected regularly.
Employees
- All members of staff know the new health and safety measures.
- The staff will have their temperature taken daily.
- Co-workers must stay at least 1.5 metres apart.
- Daily control of the state of health of all employees.
- Reception staff will disinfect the counter every time they finish attending a client.
Catering
- The hotel will offer take-away meals.
- The number of people will be controlled to avoid overcrowding.
- Menus will be removed from the dining area.